Shipping Guidelines
- We ship Monday thru Friday and closed Saturday and Sunday.
- FREE GROUND SHIPPING ON ALL ORDERS OVER $75
- If you are placing an order on Friday and overnighting it for Saturday, please add the SATURDAY DELIVERY PRODUCT TO YOUR ORDER! Saturday Delivery is only available in conjunction with NEXT DAY AIR shipping. Next Day Air EARLY AM and Next Day Air Saver do not offer Saturday delivery.
- If you have received an email saying your order shipped, that means it is on the dock waiting for UPS pickup. Ups pickup is typically between 4 and 4:30pm EST. With larger shipments UPS will sometimes not scan until the package arrives at the main give between 8 and 9pm EST.
- Hearty Hills LLC is not responsible for any refunds for damaged packages or late shipments. Customers are responsible for opening a claim with UPS.
- No orders are guaranteed to ship same day unless the customer purchases the NOON, 3PM, or 5PM guarantee at checkout.
- Hearty Hills LLC is in EST and our shipping guarantees are based strictly off of that. For example if a customer in California places an order at 4:30pm PST and purchases our 5PM guarantee, that order will not ship until the next day. No exceptions.
- If a package is late or missing, please contact UPS FIRST. We only have the information that is available to the customer.
Legal Terms
By making a purchase from Hearty Hills LLC, buyer acknowledges they have read through and agree to all legal terms and policies.
Buyer acknowledges use of the raw ingredient purchased, is at buyer’s sole risk. Buyer acknowledges by purchasing any of Hearty Hills LLC is strictly for product use and customer owns their own business in which the product is being used for. The raw ingredient is without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, non-infringement, or course of performance. The agricultural products purchased may contain foreign materials as permissible under the FDA and USDA standards. Raw seeds are not pasteurized and may contain pathogenic microorganisms. This product is sold with the intent for Bakery use for human consumption, or crafting purposes. Hearty Hills LLC and it’s vendors and those associated cannot be held responsible for any other purpose or any issues resulting from buyer’s negligence.
Buyer & associated parties agrees in no event it shall hold Hearty Hills LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, to be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of the raw ingredients.
Buyer & associated parties agrees to indemnify and hold harmless and its licensee and licensors, and their employees, contractors, agents, vendors, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of misuse and access of the product, by you or any person using your account and password.